Monday, March 26, 2007

Absolutely Argh!

And the predicted insurance problem begins to rear its ugly head.

My appointment, yeah the one in June, was cancelled, because of a back and forth misunderstanding between my GP's office and the surgeon's office. Boston Children's Hospital needs a referral to book the appointment, but my GP office says they've never had to do a referral for my insurance.

So I called BCH, spoke to the referral department. Yes, they need a referral number to book the appointment.

"Can't I just make the appointment and pay for it if insurance won't cover it?", I asked.

"No, that would be illegal for us to bill you without the referral."

Ok. I called my GP's office and they continued to act confused and fussed over the matter. They didn't even know how to make the referral. I gave them the 800 number for pre-authorization from my insurance card and was told they would work on it in the morning.

Update forthcoming.

3 comments:

Anonymous said...

You are so brave....

You continue to have my support, attention and concearn.

Some things to share...

Of course your doctor can make a referral. Of course you can pay for the surgery if needed. And of course we will find a way to get it paid for. (I promise help)

It seems this is as much about a woman growing her power in life as it is eye surgery. I'm sure there are many levels to this. I see your will, your courage, your spirit.

Keep pushing. Go girl!

--John B

VV said...

John - As always, thank you so much for being in my life, for being supportive, and just being you.

Anonymous said...

I can relate to your insurance woes. Hopefully everything (including your eyes) will all be straightened out soon for you.

I shared a bit of your saga and linked to your website from Eyes Apart. Thanks for sharing your blog with me!

Lois